Terms & Conditions

1. General:

By accessing or using our website and purchasing our products, you agree to comply with these Terms & Conditions. Please read them carefully before making any purchase.

2. Products & Services:

All water purifiers, accessories, and services are subject to availability.

Product features, specifications, and prices may change without prior notice.

Images shown are for representation purposes; actual product may vary.

3. Orders & Payments:

Orders are confirmed only after full or partial payment is received.

Prices mentioned are inclusive of applicable taxes unless otherwise stated.

Kwality Water Solutions reserves the right to cancel orders in case of incorrect pricing or product unavailability.

4. Delivery & Installation:

Delivery timelines depend on customer location and product availability.

Free/paid installation will be provided as per company policy at the time of purchase.

Customers are responsible for providing a suitable location for installation.

5. Warranty & Service:

All products come with standard manufacturer warranty as mentioned on product invoice.

Warranty does not cover damages caused by misuse, improper handling, unauthorized repair, or physical damage.

Regular maintenance and filter replacement are chargeable as per company policy.

6. Returns & Cancellations:

Returns are accepted only in case of damaged or defective products reported within 48 hours of delivery.

Once installed, products are not eligible for return unless covered under warranty for manufacturing defects.

Cancellations after order confirmation may incur cancellation charges.

7. Liability:

Kwality Water Solutions is not liable for any damages, losses, or injuries arising from misuse of products.

Customers are advised to follow installation and usage guidelines strictly.

8. Privacy:

Customer information is collected for order processing, installation, and after-sales support only.

We do not share personal information with third parties without consent, except as required by law.

9. Governing Law:

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes will be subject to the jurisdiction of courts in [Your City/State].